Steve Rubel suggests another excellent use of a disney vacation:Disney World is a great place to study the principles of service. They breed millions of advocates worldwide. A visit here can also teach you a lot about blogging. Here's a sample of what I learned this past weekend from watching the WDW cast at work. Much of it can be applied to blogging... (edit: and small business!)
It's OK to be Goofy
Always be upbeat
Remember, you're always on-stage
Little touches make a big difference
Deliver on what you promise
Good ideas should come from everywhere
Develop a service philosophy
Uphold key traditions
Communicate a compelling vision
Share the spotlight
Excellent observations-right on the money!
How can these principles help us build our businesses?
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